Pola Komunikasi Kesehatan Dalam Pelayanan dan Pemberian Informasi Mengenai Penyakit TBC Pada Puskesmas di Kabupaten Bogor

Until now tuberculosis disease (TBC), which infection creates a major health problem, is responsible for the high mortality rate of society in productive age of 15-50 years old, children and also the weakest socia economic in Indonesia. Method used in this research is descriptive survey. The purpose of this research is to explore: 1) Puskesmas (Society Health Centre) health service process in controlling TBC disease in Bogor district; 2) Model of information dissemination developed by Puskesmas in controlling TBC in Bogor district; 3) Information dissemination service in connection with the knowledge of patient about controlling TBC disease in Bogor district. Result shows that health process services done by Puskesmas at Citeureup sub-district, Bogor district, strictly follows the standard rules of Puskesmas principle in controlling TBC disease. The motto of Pelayanan Prima (prime services), Responsif (responsives), Efektif (effective), Strategis (strategic), Tangguh (tough), Asih (compassion), Senyum (smile), Sapa (greetings), Salam (addressing) dan Inovatif (innovative). Service model in delivering information is done by using a dialogic interpersonal and transactional as stated by Schramm. The information dissemination service, linearly, could improve patient’s level of knowledge in controlling TBC disease in Bogor district

Keyword(s): Communication pattern, health service, information dissemination, health communication

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